Privacy Policy
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights our users have. The "HGS Borç Sorgulama" application collects certain personal data in order to provide a secure and personalized service. Below you can find more detail about the information we collect, how it is used, and the rights available to users.
1. Information Collected and Purposes of Use
We collect certain personal data to make it easier for users to access and use our services. This data includes:
- Phone Number: Collected to verify a user's identity and allow access to the same account across multiple devices.
- Vehicle Plate Number: Used to check toll-road violations.
2. Use of Data
We use the personal data we collect for the following purposes:
- To display the toll-violation history for the plate numbers entered by users.
- To notify users of new violations.
- To analyze application performance and user experience to improve our service quality.
3. Sharing Data with Third Parties
We do not share users' personal data with third parties except in the following cases:
- Legal requirements: Where disclosure is required by law, court order, or an administrative authority.
- Service providers: With trusted third-party service providers who support the operation of the application.
4. Data Protection and Security
The security of user information is important to us. All collected data is protected with security measures aligned with industry standards. We use physical, electronic, and administrative safeguards to help prevent loss, misuse, and unauthorized access.
5. User Rights
Users have the right to learn whether their personal data is being processed, request correction or deletion of that data, and object to processing. These requests can be submitted through the Support section of the app store listing or by emailing [email protected].
6. Account Deletion
If a user wishes to permanently delete their account, they can start the process by sending an email to [email protected]. Including the phone number used during registration and/or other identifying information in the email will help us verify the request. Account deletion will be completed as soon as reasonably possible after the request is received.
7. Data Collection and Tracking Technologies
The application may use certain tracking technologies to improve the user experience and analyze application performance. These may include anonymous data-collection tools that help us understand how users interact with the application and optimize our services. The application does not use cookies; however, similar technologies such as device identifiers may be used for personalization and analytics.
8. Changes and Updates
This Privacy Policy may be updated from time to time due to changes in the application's services or applicable legal requirements. Any updates will be announced through the application or via the user's registered communication channels.
9. Contact Information
If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal data, please contact us at [email protected].